Privacy Policy

Introduction

Digi Labs Core, LLC. ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website at digilabscore.com, purchase our products, or interact with our services.

How We Use Your Information

We use your personal information for the following purposes:

• Order Fulfillment: Processing and shipping your orders
• Customer Service: Responding to inquiries and providing support
• Marketing Communications: Sending promotional materials, newsletters, and updates about our products and services
• Business Improvement: Conducting surveys and analyzing feedback to improve our services
• Legal Compliance: Meeting legal and regulatory requirements

Custom Orders

When you request custom apparel, organizational products, or custom 3D prints, you may provide additional content and information such as names, text, images, logos, reference photos, measurements, sizing details, shipping details, and other design inputs ("Custom Content").

How We Use Custom Content

We use Custom Content to:

• Create, produce, and fulfill your custom order
• Communicate with you about design approvals, revisions, and order status
• Prevent fraud, troubleshoot issues, and maintain records needed for accounting, warranty, dispute resolution, and legal compliance

How We Store and Protect Custom Content

• Storage: Custom Content may be stored in our order systems, design files, and communications (e.g., email threads) for operational purposes.
• Access Controls: Access to Custom Content is limited to authorized personnel and service providers who need it to perform services related to your order.
• Security Measures: We apply reasonable administrative, technical, and physical safeguards intended to protect Custom Content from unauthorized access or disclosure.

Retention and Deletion

We retain Custom Content only as long as reasonably necessary to fulfill your order and for legitimate business purposes (such as recordkeeping and handling disputes). You may request deletion of Custom Content by contacting us at info@digilabscore.com. Please note that we may need to retain certain information as required by law or for legitimate business needs.

Sharing for Fulfillment

We do not sell your Custom Content. We may share Custom Content only to the extent necessary with trusted service providers (such as print/production partners or shipping providers) solely to fulfill your custom order and provide related services.

Children's Privacy

Our products and services are intended for individuals aged 18 and older, and we only serve customers who are 18 years of age or older. We do not knowingly collect personal information from individuals under 18 years of age. If we become aware that we have collected personal information from an individual under 18, we will take steps to delete such information.

Third-Party Platforms

When you purchase our products through third-party platforms such as Etsy or Shopify, those platforms may collect additional information according to their own privacy policies. We encourage you to review the privacy policies of any third-party platforms you use.

International Users

If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located and our central database is operated.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date above.